RBD Electronics, Inc.
401 South Street
Dalton, MA 01226
Tel. (413) 442-1111 | (800) RBD-7771
Fax. (413) 442-9544
About RBD ElectronicsToday, sales volume means more than customer service to most distributors. There are many new and useful tools designed to make information more readily available. These tools are designed for you to help yourself with no technical assistance. Today’s suppliers rarely seem to be able to help you when what you need is something a little different, not on the website, or not readily available. There is a concept that bigger is better. But that simply falls short when you need something that takes more than 30 seconds to handle. Even the best salespeople at those large companies fall short because they’re simply too big. In the end, the part you called for is still your problem.
At RBD Electronics we understand not getting an answer to your question is not an option. You have a job to do and we want to help. If there is a solution to be found, we’ll find it. We won’t stop trying until we’re sure you’re satisfied. We believe in treating our customers like a customer. RBD believes that you treat a customer the same way that we expect to be treated when we’re the customer. Our phones are always answered by our employees who have the technical training needed to assist you. We’re committed to putting 100% of our effort into every quote, every sample, and every order, regardless of their size. We sell solutions.
If you’re tired of feeling frustrated by large scale distributors who can't afford to give you the time and attention you need and deserve, call RBD Electronics. Our most valuable asset is you.